Privacy Policy – Hedgehog

Effective Date

04-26-2026

Information We Collect

We collect information you provide directly to us, including your name, phone number, email address, service address, and any details you share when requesting services through our platform.

How We Use Your Information

We use your information to operate our platform, coordinate service requests, communicate about scheduling and status updates, process transactions, improve our services, and provide customer support.

SMS Communications

SMS consent is optional and is not required to request service or complete a purchase. Customers who do not opt in to SMS can receive quotes and service updates by email.

If you opt in, you may receive SMS messages related to your service requests, appointments, and account updates. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe and HELP for assistance.

Mobile opt-in information and SMS consent will not be shared with or sold to third parties, affiliates, or lead generators for marketing or promotional purposes. This includes phone numbers collected for SMS consent. We may share information with service providers only as needed to operate our platform, deliver requested services, process payments, send service-related communications, and provide customer support.

Sharing of Information

We may share information with service providers and contractors only as needed to fulfill requested services and support platform operations. We do not sell your personal information.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction.

Data Retention

We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your location, you may have rights related to access, correction, deletion, or restriction of your personal information. To submit a request, contact us at admin@hedgehog.works.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy on this page and revise the effective date.